Straight answers on hard choicesLast filed Sep 8, 2026

Legal

Billed in Six Minute Increments? Five Checks That Decide What Your First Legal Meeting Costs

A first consultation is priced by the clock, and most of what runs the clock is decided in the week before you walk in the door.

Legal||Bram Voskuijlen

A kitchen table at night with a numbered stack of contracts and invoices arranged in date order, a handwritten one-page chronology on top, a phone showing a...
A kitchen table at night with a numbered stack of contracts and invoices arranged in date order, a handwritten one-page chronology on top, a phone showing a...

A first meeting with an attorney is priced in one of three ways, and the difference matters more than the hourly rate does. Some firms give the first half hour away as a screening call, some charge a flat consultation fee that is credited against the matter if you retain them, and some start the meter at hello and bill the conversation in tenths of an hour. The rate you are quoted is the least useful number in that arrangement. What decides your bill is how many of those tenths get spent on your paperwork instead of your problem, and that is settled in the week before you arrive.

Check how the time is counted, not just what it costs per hour

Most firms bill in six minute increments, meaning a two minute phone call becomes a tenth of an hour and a note in the file. That convention is ordinary and defensible, but it changes how you should behave between meetings. Four separate emails on four separate afternoons, each answered, can cost more than one consolidated message on Friday that covers the same ground. People rarely do this, because questions arrive as they occur and sending them feels like progress. Keeping a running note on your phone and sending it once is the cheapest habit available to you.

Ask directly whether the intake call, the conflicts check, and the file opening are billable. At many firms they are not, and the meter starts when substantive advice begins. At others, everything after the first contact is on the clock. Neither answer is wrong, but you cannot plan around a policy nobody has stated. The person who answers the phone can usually tell you, and asking takes less than a minute.

Check whether the consultation fee is a fee, a deposit, or a down payment on a retainer

A quoted consultation fee can mean three different things. It can be a flat charge for the meeting, ending when the meeting ends. It can be credited in full against the first invoice if you go forward, which effectively makes the meeting free to clients who retain the firm. Or it can be the first draw on a retainer, a sum held in trust and billed against as work is done, replenished when it runs low. The third arrangement is common in family law and litigation and is where people are most often surprised, because a retainer is not a price.

Get the answer in writing before the meeting, and ask what happens to unused funds. Ask also whether paralegal time is billed at a lower rate and what work is routinely handled that way. Document review, records requests, and drafting standard correspondence often are, and the difference between an attorney hour and a paralegal hour on the same task is substantial. The Federal Trade Commission oversees unfair and deceptive practices in consumer transactions, and fee disclosure is one of the areas where a clear written engagement letter protects both sides.

Check that your documents are in an order someone else can follow

Having the documents and having them usable are not the same condition. Most people arrive with a folder, a phone full of photographs, and an email thread that has to be scrolled backward to make sense. An attorney reading that in real time is reading it at your expense. The fix is unglamorous and takes an evening: put everything in date order, oldest first, number the pages in the corner, and write a single page listing each document by date and what it is. That page is the most valuable thing you will bring.

Scan or photograph the whole set and send it ahead if the firm will accept it, because review time outside the meeting is usually cheaper than reading time inside it. Bring the originals of anything signed. Contracts, the fully executed version with all exhibits, leases, notices, invoices marked paid or unpaid, and any text message chain that contains a promise are the material that decides most ordinary disputes. What people bring instead is the last angry email, which is the least informative document in the file.

Check the dates, the names, and the dollar figures you will be asked for

Three questions come up in nearly every first meeting and almost nobody has the answers ready. When did this start. Who exactly are the other parties, meaning the legal name of the company rather than the name on the truck. How much money is actually at stake, stated as a number rather than a feeling. Reconstructing any of those in the room burns time at the highest rate you will pay all year. Reconstructing all three can consume most of an hour before advice has begun.

Write a chronology of one page. Date on the left, one sentence on the right, no adjectives. Pull the exact corporate name from the contract or from your state's business entity search, and note whether the person you dealt with signed personally or on behalf of an entity. Add up your losses with receipts behind them and separate what you have already paid from what you are being asked to pay. That arithmetic frequently changes the advice, because remedies scale to amounts.

Check what you want to leave with, and what that thing costs

The most expensive first meetings are the ones with no stated purpose. People come to explain, which is human, and explaining is priced identically to deciding. Before you go, write one sentence describing what you want in your hand at the end: an assessment of whether you have a claim, a demand letter, a review of a contract you have not yet signed, or a plan with a sequence and a rough budget. Say that sentence in the first two minutes. A good attorney will tell you promptly if it is the wrong thing to want.

Then ask for the estimate. Not the hourly rate, which you already have, but the expected range for the next defined step and what would push it toward the top of that range. Deadlines you cannot move, an opposing party with counsel, and documents that have to be obtained from third parties are the usual drivers. Knowing which of those apply to you turns an open ended engagement into a decision you can price.

The preparation itself costs an evening, maybe two, spread across an ordinary week. Set against a billable hour spent watching someone read your filing, it is the highest return work in the whole matter, and it is entirely within your control.

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